Your happiness is important to us! If you are not completely satisfied with your hand‑crafted plush dog, please contact us at yanglaiwanju@outlook.com within 7 days of receiving your item. We will do our best to address any concerns or issues you may have.
However, due to the made-to-order nature of each hand-crafted plush dog and the significant time and care invested in creating your unique piece, we do not accept returns for personal preference.
If you would like additional modifications, you may ship your hand‑crafted plush dog back to us at your own expense, and we will gladly make the desired changes to ensure it meets your expectations.
Thank you for understanding and supporting our handmade process!